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Job status: Full time

Product Development Manager

SUMMARY:

As Manager of Product Development within Americas Region of SFI Health you will report and work closely with the Director of Product Design and Development in managing the PD team through formulating and product design for company wide projects to include; SFI Health brand, CMO/CDMO, and custom formula customers. A successful person in this role is confident, organized, and professional as this position will interact with heads of other departments and cross functional teams to achieve productivity goals.

This position is also responsible ensuring products is run effectively and efficiently on our manufacturing equipment by conducting bench work, production pilots and initiating change control process where applicable to improve formulations and process. We are seeking an A-player who doesn’t fear challenge but embraces it and will be at home in an environment where new approaches are welcomed and leadership in implementing them well is rewarded. 

JOB FUNCTIONS:

Essential job functions: Plan, manage, and engage team to deliver on major and minor projects with significant commercial implications by keeping stakeholders informed, engaged and on time

Product Development and Formulation Management:

  • Contribute to oral dosage formulation and process development, process scale up and technology transfer to commercialization throughout the product lifecycle.
  • Develop, Design and/or Review Master Formulas, Product Specifications ensuring accuracy and is compliant with Regulatory, SOP, SAP, and customer requirements.
  • Evaluate the formulation and process to determine their effects in relation to final product specification, including evaluating equipment set points and process parameters for their impacts on final product characteristics.
  • Design, plan and execute prototype formulation development studies, and scale up of manufacturing processes.
  • Identify and execute projects to reduce product cost, improve product quality, improve yield, and reduce material usage, and collaborate with Production, Engineering, and Quality to optimize productivity, yield, product quality, and supply reliability.
  • Provide support to ensure Inspections, Deviations, Change Control, CAPAs and Regulatory commitments are met on time with the highest standards of quality.
  • Establish and upgrade programs, practices, and processes to drive a high-performance culture and engaged workforce across Safety, Quality, Delivery and Cost.
  • Lead project teams in developing project strategy for both new product development and tech transfers, including process validation, and associated regulatory filings as required.
  • Collaborate with cross functional and cross organizational partners, both on site and off site to establish project plan timeline with appropriate milestones.
  • Provide process technology training, SOP writing, technical reports and Validations, as well as providing training and support to Product Development personnel during the development and scale up of formulations on cGMP equipment.
  • Must stay current with relevant technologies and forward thinking to identify new approaches.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education:

  • A minimum of BS degree in Pharmaceutical Science, Pharmaceutics, Pharmacy, Industrial Physical Pharmacy, Chemistry, Pharmaceutical Engineering, Chemical Engineering, Biology, Chemistry, Nutrition or an equivalent foreign degree.
  • Experience with Quality management systems, SAP software project management software desired, Quality by Design

Experience:

  • A minimum of 8 years of experience for BS or 6 years of experience for MS in Solid dosage formulation and/or pharmaceutical/ nutraceutical manufacturing areas.

Technical/Functional Skills:

  • Must be proficient and have hands on experience with manufacturing processes such as blending, encapsulation, compression, milling, roller compaction, tablet coating and other related solid dosage form manufacturing unit operations.
  • Ability and eagerness to learn new manufacturing technologies.
  • Good understanding on quality and regulatory requirements of nutraceutical and/or pharmaceutical industry.
  • Ability to train fellow scientists, lead project teams on new product development and technology transfer activities.
  • Serves as an effective subject matter expert to cross-functional teams

Computer skills:

  • Microsoft Office Suite and analytic tools
  • Document and Change Control, Qualityze or other EQMS
  • Database management
  • Total Quality Management

OTHER INFORMATION

Supervisory Responsibilities:

This position supervises the following positions:

  • Product Development Specialist – I and II
  • Product Development Scientist – I and II

Work Environment: On site at Reno, NV offices

Physical Demands: Working outside of normal business hours when keeping the project running smoothly requires it.

Career Path (Optional):  Opportunity for growth into Sr. Director or VP at the regional or potentially global level

Who to Contact:

Send your applications to: [email protected]

Internal Sales Territory Manager (12-month Fixed Term)

Reporting to National Training Manager, you will be responsible for the sale and promotion of SFI Health’s complete product portfolio to selected Pharmacies, Health Food outlets and Healthcare practitioners.

Within this role you will be required to work collaboratively with other team members and analyse territory and sales data to ensure the continuing success and growth of your territory.

Key Responsibilities and Accountabilities:

  • Proactively make outbound calls to create new business opportunities with existing customers generating interest for campaigns, training and closing sales
  • Promoting the SFI Health’s Health Care Professional recommendation strategy
  • Ensure Key Account promotional activities are implemented and delivered on time
  • Deliver successful phone trainings to pharmacy and health food stores on a daily basis
  • Attend training as required, as well as quarterly meetings, annual conferences
  • Provide timely and accurate CRM records
  • • Ensure activities comply with legal and ethical standards and comply with Australian Self Medication Industry (ASMI) Code of Conduct and all other applicable laws and regulations

What you’ll need to succeed

  • A minimum of 2 years’ experience inside sales/customer service both inbound and outbound
  • A confident and engaging phone manner
  • Pharmacy or Health Food industry experience desirable but not essential
  • Strong communication skills demonstrating empathy and understanding
  • Excellent computer skills including navigation and the ability to grasp new systems
  • The ability to work under pressure and maintain a positive attitude
  • High attention to details
  • Self-Motivated and Reliable

If you are interested in this position, please send your CV to [email protected]

Regional Regulatory Affairs Business Officer

The Regional Regulatory Affairs Business Officer will provide support to the senior management team of Soho Flordis UK in all compliance and regulatory matters.

Key responsibilities and accountabilities:

  • Manage and maintenance of the company’s Manufacturing and Wholesale Dealers Authorisations in addition to the portfolio of Authorised products
  • Provide guidance to site Management team on regulatory compliance issues shared with QP, Quality Manager and external consultants
  • Build relationships and successfully liaise with the UK MHRA in order to transfer relevant information
  • Prepare and submit variations as and when required
  • Ensure compliance with new regulatory requirements, as they are issued/updated by the regulatory authorities and communicate they to relevant departments
  • Ensure post approval commitments are logged and acted upon
  • Provide regulatory requirements and timelines on SFI UK local portfolio/manufacturing NPD projects
  • Participate and support in regulatory inspections by the competent authority and customers
  • Ownership of the artwork process outlining requirements for labelling, and packaging
  • Develop and write Regulatory SOP’s
  • Ensure critical regulatory documents are maintained and reviewed on a regular basis e.g. BSE/TSE statements, Supply Chain Maps and API declarations

Skills, knowledge and experience:

  • 3 years + of Regulatory Affairs experience in complementary medicines and dietary supplements
  • Project management skills
  • Strong attention to details and results-oriented attitude
  • Excellent communication skills (verbal and written), comfortable in dealing with key stakeholders
  • Understanding of natural medicines and passion for clinically proven natural medicines
  • Strong commercial focus and ability to solve regulatory challenges in commercial situations

Location of Position:

The role will be based in Wigan (UK)

Who to Contact:

Send your applications to: [email protected]

Marketing Manager Cognitive

Reporting to the EMEA Marketing Manager, the Marketing Manager Cognitive Portfolio will be involved in leading and managing the Marketing Plan and the related investments, product development processes, new product launches and support Digital Marketing activities in collaboration with Global and Regional functions for the EMEA Partners’ team.

Key Responsibilities & Accountabilities:

  • Design and execute 3-year Marketing Plan for the EMEA Distributors with Cognitive Products, with a focus on our premium and balanced Omega-3 and Omega-6 fatty acids range
  • Manage the 4 PS (Product, Price, Promotion and Place) assessing market readiness for NPD and manage the life cycle of existing brands to provide what is needed to continue growth.
  • Implement and/or adapt marketing concepts and marketing campaigns developed by Global Marketing in the EMEA region, in coordination with EMEA Marketing Manager and in collaboration with creative agencies and internal functions, such as Global Medical, Global Regulatory Global Digital and EMEA Digital Manager
  • Support the digital acceleration and the implementation of online sales across the different markets in the Region developing marketing contents and key communication messages consistently with the brands strategic positioning.
  • Drive marketing leadership in 5 Top markets and 3 Top brands supporting Partners, such as distributors operating locally with their own sale force and infrastructure, with their launch activities and their marketing strategies by creating and tracking of Joint Business Plans alongside the SFI Sales Management team
  • Collaborating with the EMEA Sales Manager Partners’ Market and the ME Sales Manager to develop regional promotional assets to support sales activities and/or increasing territories
  • Collect market data, competitor analysis, marketing plans, products positioning and communication for the EMEA Region within the Cognitive Portfolio
  • Manage the organization of eventual fairs, exhibition and partners meetings with support from the team
  • Manage and coordinate training events in collaboration with Global Medical

Skills:

  • Ability to work either individually or as part of a team with multiple internal, external and international stakeholders
  • Strong quantitative and analytical attitude
  • Strategic marketing experience
  • Commercial and digital awareness
  • Result and detail-oriented
  • Strong interpersonal skills with a positive “why not” outlook

Requirements: (Languages, Qualifications, Certificates)

  • Bachelor’s Degree in Marketing or Business Administration. A master’s degree in business or marketing is preferred.
  • 6-8 years’ experience in Marketing/Communications, ideally with a Digital Marketing and Strategic Marketing background
  • Experience in consumer healthcare, knowledge and interest in Natural Medicines is highly preferred
  • Previous experience in managing B2B business and in supporting Partners and local distributors
  • Proficiency with Office package
  • Fluent Italian & English speaker

Location of Position:  The role will be based in our EMEA HQ near Lugano, Switzerland

Who to Contact: Send your applications to: [email protected]

Head of Operations EMEA

The Head of Operations EMEA is the strategic leader across Regional Purchasing, Manufacturing, Packaging, Warehousing and Logistics. In this role, the individual will develop and implement new methods to achieve cost savings while delivering best practices in Manufacturing and Procurement. The Head of Operations is responsible for 2 international CDMO sites.

Key responsibilities and accountabilities:

  • Overview of the product portfolio of the Group to integrate possible resource, knowledge, capability, with the aim to improve efficiency and costs in the Group
  • Manage and guarantee the entire Supply Chain in the EMEA Region following the Business (as CDMO and as Branded own products manufacturer)
  • Establish intercompany procedures for management in Operations
  • As responsible for Food Authorisation assure the release of food products for Domestic and exportation Market accordingly with the Swiss Law
  • As responsible for Drug Authorisation assures the management of drug products accordingly with the Swiss Law
  • Develop SFI as service provider for manufacturing, chemical and microbiological analyses, for product development services for Contract Manufacturing services according to the defined company commercial and financial targets
  • Lead teams in the development, transfer and launching of new products
  • Investigate and implement new technology to improve productivity, quality, cost and safety of operations and maintenance
  • Manage Costs and resources to maximize productivity and to meet the business requirements
  • Establish operating expense and capital budgets for the fiscal year for production areas and monitors monthly
  • Overview of the entire Supply Chain in the region for the SFI Group

Skills, knowledge and experience:

  • Minimum of 10 years experience within of CDMO/Pharmaceutical/Food Production industry
  • 5 years of Leadership experience (preferably multiple and international sites)
  • Technical knowledge of EU GMP
  • Lean Six Sigma
  • Excellent written and verbal communication in English

Location of Position:

The role will be based in our EMEA HQ near Lugano, Switzerland

Who to Contact:

Send your applications to: [email protected]

Sales & Brand Marketing Coordinator

The Sales & Brand Marketing Coordinator will be a custodian and ambassador for the SFI branded portfolio including their priority brand, Equazen® in the cognitive health sector. They will help ensure implementation and evaluation of the annual brand plans.

Key responsibilities and accountabilities:

  • Support the Senior Brand Manager in the development and implementation of the annual brand plans for four portfolio areas
  • Ensure digital brand plans are implemented effectively and help manage digital aspects of SFI’s marketing communications including social media management and influencer activity, working closely with the appointed digital agency
  • Manage and oversee all aspects of SFI’s branded websites, sourcing and writing content to ensure they remain reflective and current with product offerings and compliant with current regulations
  • Assist the Customer Care team in answering customer queries
  • Provide support to new accounts and agencies by presenting and detailing product ranges via planned training days
  • Provide administration support to external sales teams, including completion of new retailer request forms, allergens forms etc.
  • Track and report on sales performance to internal stakeholders, detailing sales, campaign performance and market demands/trends
  • Lead advertising campaigns 
  • Support the Senior Brand Manager and Head of Sales & Marketing in NPD launches
  • Help carry out market research into NPD
  • Collate a competitor product and activity file to help generate NPD ideas
  • Assist the Marketing team in ensuring all campaigns/product launches are project managed, i.e. co-ordination of all actions required to create plans, budgets, regulatory submission as well as communication with creative and PR agencies etc.
  • Manage related profit targets and marketing budgets
  • Manage and monitor the annual Advertising and Promotions (A&P) budget
  • Support the Head of Sales & Marketing to establish and manage an effective commercially focused Marketing function
  • Monitor brand performance and competitor activity

Skills, knowledge and experience:

  • Bachelor degree, preferably in Marketing or Business Administration
  • 1-2 years in Brand Marketing or Digital experience
  • Self-driven, action-oriented mindset with a positive “can do” outlook
  • Must be digitally savvy and understand social media platforms
  • Demonstrated ability to think strategically, effectively plan, and translate strategy into tangible business plans and actions
  • Excellent communication skills
  • Brands and natural healthcare passionate

Location of Position:

The role will be based in Wigan (UK)

Who to Contact:

Send your applications to: [email protected]